Customer service: +32 2 478 95 17 - Monday to Friday - 9am to 6pm
Privacy Policy

Privacy policy

As the person responsible for its activity, Merveyl Hotel Supplies is required to process personal data. You will find the legal information about the company in our legal notice.

We attach great importance to their respect, in an approach inscribed in our "Privacy Policy" strictly respecting the provisions in force, in particular the "Data Protection Act" of 6 January 1978 and the "RGPD" General Data Protection Regulation (EU Regulation 2016/679 of 27 April 2016).


When you fill in the customer form, we collect the personal information you provide, such as your name and email address.

In accordance with the law on the protection of privacy (RGPD) with regard to the processing of personal data, you have the right to access, rectify, modify and delete the data concerning you. Merveyl Hotel Supplies undertakes not to disclose to third parties the information collected on the website.

You may request the modification or deletion of your personal data at any time by sending an email to

With your permission, we may send you emails about Merveyl Hotel Supplies, benefits and agency information.


How do you obtain my consent?

When you provide us with your personal information to contact us at, we assume that you consent to our collection and use of your information for this purpose only.

If we ask you to provide your personal information for any other reason, such as marketing purposes, we will ask you directly for your express consent, or we will give you the opportunity to decline.

How do I withdraw my consent?

If, after having given us your consent, you change your mind and no longer consent to us contacting you or collecting your information, you can notify us by contacting us at the e-mail address, or by mail at Merveyl Hotel Supplies, Dooren 97, 1785 Merchtem, Belgium.


We may disclose your personal information if we are required to do so by law, or if you breach our Terms and Conditions.


To protect your personal data, we take reasonable precautions and follow industry best practices to ensure that it is not lost, misappropriated, accessed, disclosed, altered or destroyed in an inappropriate manner. To enhance the security and confidentiality of your data, we have put in place restricted data access facilities. This means that your data is only visible to authorised personnel who are aware of the issues involved in protecting personal data.


What are cookies and how are they used? may set cookies on its users' web browsers when they use its services. Cookies are essential to the proper functioning of the Internet and are used by most websites. A cookie is a small text file sent to the browser by websites (if configured to do so) containing information about the use of the service such as username, chat preferences, and other configuration or tracking parameters. For example, this allows to recognize its users and their preferences in order to improve their use of the service: usage, preferences, personalization, login, ...

In order to measure traffic or audience, or to personalise the display of advertising, allows certain partners (such as Google) to install their cookies on its users' browsers. These partners undertake to respect the applicable regulations. The use of cookies by these companies is subject to their own privacy policies, not those of

How to set them?

Most Internet browsers automatically accept cookies. It is possible to configure your browser, by modifying its settings, to stop accepting cookies automatically or to be alerted before accepting their use. Nevertheless, certain services (automatic connection, chat, etc.) may not function correctly if the User disables/rejects cookies.

As a reminder, the data obtained is restricted. They mainly concern data on usage, preferences, equipment used, etc. Personal data such as the name, first name of the user or the postal address of the connection cannot be obtained under any circumstances.

As previously mentioned, it is possible to authorise, block or delete cookies installed on the computer by setting the browser options. Below are the indications for the most common browsers:

Internet Explorer

Mozilla Firefox

Google Chrome

Apple Safari

Please note that deactivating a cookie could prevent or make it difficult to browse or use the services offered on member area, etc.

For more information, visit the CNIL website:

Please follow this link to learn more about how to refuse cookies provided by Facebook:


By using this site, you represent that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any minor in your care to use this website.


We reserve the right to change this Privacy Policy at any time, so please check back frequently. Changes and clarifications will take effect immediately upon posting on the website. If we make any changes to the content of this policy, we will notify you here that it has been updated, so that you will know what information we collect, how we use it, and under what circumstances, if any, we disclose it.


If you wish to access, correct, amend or delete any personal information we have about you, make a complaint, or if you simply wish to have more information, please contact our Privacy Officer at, or by mail at Merveyl Hotel Supplies, Dooren 97, 1785 Merchtem, Belgium.